Terms and Conditions
Terms of Use of PS3G / DocVilla Site and Applications
Effective: January 28, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.DocVilla.com, any subdomains, applications, portals, communications, software, and related services made available by PS3G Inc, the owner and operator of DocVilla (“DocVilla,” “Company,” “we,” “us,” or “our”).
By accessing or using DocVilla’s website, software, platform, applications, portals, or related services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the website or services.
1. Scope of These Terms
These Terms apply to:
-
visitors to the DocVilla website;
-
individuals or organizations requesting information, demos, or support;
-
medical practices, providers, staff, contractors, and authorized users accessing DocVilla’s platform or services;
-
patients or other end users accessing patient-facing functionality made available through DocVilla.
2. Separate Agreements Control
If you or your organization have entered into a separate written agreement with DocVilla or PS3G Inc., including without limitation a subscription agreement, order form, services agreement, business associate agreement, addendum, payment authorization, or other signed contract, that separate agreement will control to the extent of any conflict with these Terms.
3. Eligibility and Authority
By using the website or services, you represent and warrant that:
-
you have the legal capacity to enter into these Terms;
-
if you are acting on behalf of an organization, medical practice, or other entity, you have authority to bind that entity;
-
all information you provide to DocVilla is accurate, current, and complete.
4. Nature of DocVilla’s Services
DocVilla is a software and technology platform that may support healthcare-related administrative, documentation, scheduling, telehealth, portal, communication, inventory, prescription, billing workflow, and practice management functions depending on the selected plan, purchased add-ons, configuration, regulatory context, and third-party availability.
DocVilla is not a healthcare provider, physician practice, laboratory, pharmacy, insurer, payer, clearinghouse, law firm, tax advisor, coding advisor, collection agency, or reimbursement guarantor.
DocVilla does not provide medical advice, legal advice, tax advice, coding advice, reimbursement guarantees, payer determinations, diagnosis, treatment, prescribing decisions, or clinical judgment. All such decisions remain solely the responsibility of the applicable medical practice and its providers.
5. Plan Features and Availability
Features, modules, integrations, and services described on the website may not be available in every subscription tier, specialty configuration, geography, or customer account.
Availability depends on factors including:
-
the selected subscription plan;
-
separately purchased add-ons;
-
customer configuration;
-
implementation status;
-
third-party availability;
-
regulatory requirements;
-
credentialing or enrollment requirements;
-
Company approval.
Website descriptions, screenshots, videos, FAQs, blog content, demos, and other marketing materials are provided for general informational purposes only and do not create binding commitments regarding specific functionality, compatibility, availability, outcomes, or plan inclusions unless expressly stated in a separate written agreement signed by DocVilla. The customer is responsible for confirming plan inclusions and purchased services through the applicable order form, invoice, subscription agreement, or other written agreement accepted by the Company.
6. Website Content; Marketing Materials; No Feature Commitment
The website, landing pages, blog posts, articles, advertisements, SEO pages, screenshots, demonstrations, videos, social media content, brochures, sales materials, and other marketing or informational content made available by DocVilla are provided for general informational, promotional, marketing, and educational purposes only. Such content may describe current features, planned features, optional modules, separately purchased add-ons, third-party integrations, specialty-specific workflows, custom configurations, legacy functionality, or capabilities available only in certain subscription plans, jurisdictions, customer environments, or implementation contexts.
Nothing on the website or in any marketing, promotional, SEO, or informational content shall be construed as a representation or warranty that any particular feature, function, integration, workflow, service, specialty template, compatibility, regulatory outcome, reimbursement outcome, or operational result is included in every plan, available to every customer, currently enabled in the customer’s account, or offered by the Company in all circumstances. The availability of any feature or service is subject to the customer’s selected subscription plan, separately purchased add-ons, technical feasibility, regulatory requirements, third-party availability, implementation status, Company approval, and any separate written agreement.
Except as expressly set forth in a separate written agreement signed by the Company, the Company shall have no obligation to provide any feature, module, integration, service, or functionality described in website content, marketing materials, demonstrations, SEO pages, blog content, or other promotional materials. In the event of any conflict between the website or marketing materials and a separate written agreement signed by the Company, the signed written agreement shall control.
7. Third-Party Services and Integrations
DocVilla’s website and services may interface with or depend on third-party products and services, including without limitation payment processors, identity verification providers, cloud hosting providers, telecommunications providers, SMS providers, email providers, pharmacies, laboratories, e-prescribing networks, clearinghouses, and other vendors.
DocVilla does not control and is not responsible for the availability, uptime, performance, decisions, responses, timing, interruptions, suspensions, holds, reserves, chargebacks, denials, delays, or discontinuation of any third-party service.
Third-party services may be added, modified, suspended, limited, or removed at any time. DocVilla shall not be liable for any loss of functionality, interruption of service, delay, denial, incompatibility, increased cost, or other consequence resulting from the actions, omissions, requirements, limitations, pricing changes, or service changes of any third-party provider.
8. Accounts and Security
Certain portions of the website or services may require account registration. You agree to provide accurate, current, and complete information and to keep such information updated.
You are responsible for:
-
maintaining the confidentiality of your account credentials;
-
all activity occurring under your account;
-
all access to the platform by your staff, personnel, contractors, or authorized users;
-
promptly notifying DocVilla of any actual or suspected unauthorized access, misuse, or security incident.
DocVilla may suspend, restrict, or terminate access if it reasonably believes such action is necessary to protect the website, services, customer data, patient data, DocVilla, or any third party.
9. Acceptable Use
You agree not to:
-
use the website or services in violation of any law, regulation, or third-party right;
-
upload malicious code, malware, or harmful content;
-
interfere with the integrity, security, or performance of the website or services;
-
attempt to gain unauthorized access to systems, data, or accounts;
-
reverse engineer, decompile, disassemble, scrape, copy, or exploit the website or services except as expressly permitted;
-
use the website or services for fraudulent, abusive, defamatory, unlawful, deceptive, or infringing purposes;
-
bypass plan restrictions, usage limitations, or access controls.
9A. Sanctions and Restricted Parties
You represent and warrant that neither you nor any person accessing the Services through your account is subject to sanctions, export restrictions, government restrictions, blocked-party lists, denied-party lists, or similar restrictions administered by the United States or other applicable governmental authorities. DocVilla may suspend or terminate access if it reasonably believes continued service may violate applicable sanctions, export control laws, governmental restrictions, or compliance requirements.
10. Medical Practices and Providers
If you are a medical practice, provider, or healthcare organization, you are solely responsible for:
-
all professional services rendered by your providers and staff;
-
diagnosis, treatment, prescribing, charting, coding, documentation, billing, patient communications, and compliance;
-
maintaining all required licenses, registrations, enrollments, credentials, supervision arrangements, and insurance;
-
obtaining all patient consents, acknowledgments, assignments, authorizations, privacy notices, telehealth consents, and financial policies required by law or payer rules;
-
the accuracy and completeness of information entered into or transmitted through the platform.
11. Patients and End Users
If you are a patient or end user accessing any patient-facing functionality, you understand and agree that:
-
DocVilla provides technology only;
-
DocVilla does not provide medical care;
-
your provider, not DocVilla, is responsible for your treatment and care;
-
DocVilla is not responsible for clinical decisions, diagnosis, treatment, prescriptions, or medical advice;
-
emergencies should be directed to 911 or local emergency services, not to DocVilla.
12. Fees and Payments
Certain services, subscriptions, features, or add-ons may require payment. By using paid services, you agree to pay all applicable fees, taxes, processing fees, and other charges communicated by DocVilla or set forth in a separate written agreement.
Unless otherwise stated in a signed agreement:
-
fees may be charged automatically to the payment method on file;
-
subscriptions may renew automatically;
-
add-ons or usage-based services may incur additional charges;
-
fees are non-refundable except as required by law or expressly agreed by DocVilla in writing;
-
blocking, reversing, disputing, or interfering with payment does not eliminate amounts owed.
If any ACH payment, bank draft, electronic funds transfer, credit card charge, debit card charge, recurring payment, backup payment method charge, or other authorized payment is rejected, returned, declined, reversed, disputed, blocked, stopped, revoked, charged back, or otherwise fails for any reason, whether intentionally or inadvertently, DocVilla may assess a failed-payment, returned-payment, chargeback, or administrative fee of the greater of (a) Fifty-Five U.S. Dollars (US $55.00) or (b) the actual costs, fees, and expenses incurred by DocVilla in connection with the failed payment, including without limitation bank fees, processor fees, return fees, chargeback fees, administrative costs, collection costs, attorneys’ fees, and related expenses.
DocVilla may update failed-payment, returned-payment, chargeback, administrative, processing, and similar payment-related fees from time to time by posting updated terms, payment policies, invoice terms, or other payment-related notices. The amount applicable at the time of the failed, returned, declined, reversed, disputed, blocked, stopped, revoked, charged-back, or otherwise unsuccessful payment transaction shall apply to the customer’s account to the maximum extent permitted by law.
Customer agrees not to revoke, dispute, block, reverse, stop, charge back, or otherwise interfere with authorized payment transactions for undisputed amounts owed to DocVilla. The initiation of a chargeback, ACH dispute, payment reversal, stop-payment request, payment block, payment revocation, or similar action shall not eliminate Customer’s obligation to pay amounts owed to DocVilla.
DocVilla may retry failed payment transactions, charge any backup payment method on file, suspend, restrict, or terminate access to the Services, withhold support, refer unpaid balances to collections, and pursue any other available remedies until all outstanding amounts, failed-payment fees, administrative fees, collection costs, attorneys’ fees, and related expenses are paid in full.
13. Data, Exports, and Retention
As between DocVilla and the applicable customer, the customer retains its rights in customer data and protected health information, subject to DocVilla’s rights in its software, systems, logs, metadata, de-identified data, and aggregated data.
DocVilla may host, store, process, back up, transmit, and otherwise handle data as necessary to provide, support, secure, maintain, and improve the services.
Data export, migration, conversion, transition assistance, custom reporting, and post-termination access:
-
may require separate fees;
-
may require separate written approval;
-
may be subject to technical limitations;
-
may be provided only in the format, scope, method, structure, and level of detail determined by DocVilla.
DocVilla has no obligation to provide raw database exports, source code, custom mapping, successor-vendor-ready files, or third-party-compatible extracts unless expressly agreed in writing.
Unless otherwise required by law, a signed agreement, or a separate written retention commitment by DocVilla, DocVilla shall have no obligation to retain customer data, protected health information, records, documents, communications, backups, exports, attachments, or other information for any minimum period of time. Following termination, expiration, nonpayment, account closure, or suspension, DocVilla may delete, destroy, archive, anonymize, or otherwise dispose of data in accordance with its policies and operational requirements.
14. Privacy
Use of the website and services is also subject to DocVilla’s Privacy Policy and any other applicable privacy-related notices or documents posted by DocVilla.
If you are a medical practice or provider, you remain responsible for determining your own legal obligations under HIPAA, HITECH, privacy laws, consent laws, billing laws, prescribing laws, and professional requirements.
15. Electronic Communications
By using the website or services, you consent to receive communications from DocVilla electronically, including by email, portal notifications, system messages, SMS, and other lawful means.
DocVilla may send service-related notices, onboarding notices, account notices, billing notices, legal notices, support communications, compliance communications, suspension notices, termination notices, and other communications electronically.
Customer agrees that electronic communications satisfy any legal requirement that such communications be in writing.
DocVilla reserves the right, in its sole discretion, to require that some or all communications with a customer be conducted in writing, including communications relating to support matters, implementation matters, feature requests, complaints, disputes, billing issues, compliance matters, legal matters, account administration, suspension decisions, termination decisions, and any other business matter.
Where DocVilla requires written communications, DocVilla may decline to discuss such matters by telephone, video conference, in-person meeting, text message, or other verbal means. Customer acknowledges that written communications may be retained by DocVilla as part of its business records and may be relied upon by DocVilla in resolving disputes, investigating issues, administering accounts, enforcing agreements, or complying with legal obligations.
16. Intellectual Property
The website and services, including all software, design, layout, content, graphics, workflows, documentation, trademarks, service marks, trade names, logos, and related materials made available by DocVilla, are owned by or licensed to PS3G Inc. and are protected by applicable intellectual property laws.
Except for the limited right to access and use the website or services as permitted by these Terms or a separate signed agreement, no right, title, or interest is transferred to you.
17. Feedback
If you provide suggestions, enhancement requests, ideas, or other feedback regarding the website or services, DocVilla may use such feedback without restriction or compensation to you.
18. Suspension and Termination
DocVilla may suspend, restrict, or terminate access to the website or services at any time, with or without notice, if:
-
you violate these Terms;
-
required information or documentation is not provided;
-
payment is not received or is blocked, reversed, or disputed;
-
DocVilla suspects fraud, misuse, unlawful conduct, abuse, or security risk;
-
a third-party provider or legal/regulatory requirement limits continued service;
-
DocVilla determines continued access creates legal, regulatory, financial, operational, reputational, or security risk.
Termination or suspension does not eliminate obligations accrued before termination. DocVilla shall have no liability for any damages, losses, business interruption, lost revenue, lost data, patient disruption, or other consequences resulting from any suspension, restriction, or termination permitted under these Terms.
DocVilla reserves the right to refuse service, refuse onboarding, refuse implementation, refuse account creation, refuse renewals, or discontinue service to any individual, organization, provider, practice, or entity at its sole discretion to the extent permitted by applicable law.
Customer, its providers, staff, contractors, authorized users, representatives, and agents must communicate with DocVilla and its personnel in a professional and respectful manner. DocVilla may, in its sole discretion and without liability, require all communications to occur in writing, restrict communication channels, suspend support interactions, suspend or restrict access to the Services, refuse renewal, discontinue service, or terminate access if DocVilla determines that Customer’s conduct is abusive, harassing, threatening, discriminatory, racist, derogatory, obscene, defamatory, disruptive, unlawful, or creates legal, regulatory, operational, reputational, security, personnel-safety, or business risk for DocVilla. Any such suspension, restriction, refusal of service, non-renewal, discontinuation, or termination shall not relieve Customer of any payment obligations, accrued fees, failed payment fees, collection costs, attorneys’ fees, indemnification obligations, or other amounts owed to DocVilla.
19. Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOCVILLA AND PS3G INC. DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, UNINTERRUPTED ACCESS, OR ERROR-FREE OPERATION.
DOCVILLA DOES NOT WARRANT THAT:
-
THE WEBSITE OR SERVICES WILL ALWAYS BE AVAILABLE, SECURE, TIMELY, OR ERROR-FREE;
-
ANY SPECIFIC FEATURE OR INTEGRATION WILL REMAIN AVAILABLE;
-
ANY DATA TRANSMISSION WILL BE SUCCESSFUL;
-
ANY CLINICAL, BILLING, CODING, PAYMENT, OR REIMBURSEMENT OUTCOME WILL OCCUR;
-
ANY THIRD-PARTY SERVICE WILL BE AVAILABLE, APPROVED, ACCEPTED, OR INTEROPERABLE.
20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOCVILLA, PS3G INC., AND THEIR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUCCESSORS, ASSIGNS, SUPPLIERS, SUBPROCESSORS, HOSTING PROVIDERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, BUSINESS OPPORTUNITY, ANTICIPATED SAVINGS, PATIENT RELATIONSHIPS, REPUTATION, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE WEBSITE, SERVICES, SOFTWARE, PLATFORM, APPLICATIONS, COMMUNICATIONS, DATA, THIRD-PARTY SERVICES, OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, DOCVILLA SHALL NOT BE LIABLE FOR:
(a) MEDICAL OUTCOMES;
(b) CLINICAL DECISIONS;
(c) PRESCRIBING DECISIONS;
(d) BILLING RESULTS;
(e) CODING RESULTS;
(f) CLAIM DENIALS;
(g) PAYER DECISIONS;
(h) REIMBURSEMENT RESULTS;
(i) REGULATORY PENALTIES;
(j) DATA LOSS;
(k) DATA CORRUPTION;
(l) SECURITY INCIDENTS;
(m) TELECOMMUNICATION FAILURES;
(n) INTERNET FAILURES;
(o) THIRD-PARTY SERVICE FAILURES;
(p) PATIENT CLAIMS;
(q) PROVIDER CLAIMS;
(r) GOVERNMENTAL ACTIONS;
(s) FORCE MAJEURE EVENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOCVILLA’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE, SERVICES, OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:
(i) THE AMOUNT PAID BY YOU TO DOCVILLA DURING THE TWO (2) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(ii) FIFTY U.S. DOLLARS (US $50).
THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
20A. Artificial Intelligence and Automated Functionality
Certain features of the Services may incorporate artificial intelligence, machine learning, speech recognition, transcription, summarization, coding assistance, documentation assistance, workflow automation, predictive analytics, or similar automated technologies (“AI Features”).
AI Features are provided solely as optional administrative tools.
Customer acknowledges and agrees that:
(a) AI-generated outputs may contain inaccuracies, omissions, errors, hallucinations, outdated information, or incomplete information;
(b) DocVilla does not warrant the accuracy, completeness, reliability, medical appropriateness, coding accuracy, reimbursement suitability, legal compliance, or regulatory compliance of any AI-generated output;
(c) Customer remains solely responsible for reviewing, validating, modifying, approving, and verifying all AI-generated outputs before relying upon them;
(d) AI Features do not replace professional medical judgment, clinical decision making, coding review, billing review, compliance review, legal review, or professional supervision;
(e) DocVilla shall have no liability arising from reliance upon AI-generated outputs.
20B. Data Migration and Conversion Services
DocVilla may provide onboarding, implementation, conversion, migration, import, export, mapping, configuration, setup, transition, or related services.
Customer acknowledges that information obtained from third-party systems may be incomplete, inaccurate, corrupted, duplicated, inaccessible, unavailable, improperly formatted, incompatible, or outdated.
Customer is solely responsible for reviewing, validating, reconciling, and verifying all migrated, imported, exported, converted, or transformed data before relying upon such data.
DocVilla shall not be responsible for inaccuracies, omissions, formatting issues, mapping issues, conversion issues, duplication, corruption, loss, or incompatibilities associated with migrated data.
20C. Provider Licensing and Telehealth Compliance
Each provider and healthcare organization using the Services is solely responsible for maintaining all licenses, registrations, certifications, permits, DEA registrations, controlled substance registrations, collaborative agreements, supervision arrangements, credentials, enrollments, and qualifications required by applicable law.
DocVilla does not verify provider licensure, scope of practice, credentialing status, enrollment status, telehealth eligibility, or authority to practice.
Customer remains solely responsible for compliance with all telehealth laws, prescribing laws, controlled substance laws, supervision requirements, informed consent requirements, billing requirements, reimbursement requirements, and licensing requirements applicable to Customer’s practice.
20D. Communications Compliance
Customer is solely responsible for obtaining and maintaining all patient consents, authorizations, acknowledgments, opt-ins, disclosures, permissions, and notices required before using SMS messaging, email messaging, appointment reminders, marketing communications, patient notifications, telehealth notifications, automated communications, or other communication functionality available through the Services.
Customer is solely responsible for compliance with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, HIPAA, state privacy laws, telecommunications laws, healthcare communication laws, and any similar requirements.
DocVilla shall not be liable for communications initiated, authorized, scheduled, transmitted, configured, or approved by Customer.
21. Indemnification
You agree to defend, indemnify, and hold harmless DocVilla, PS3G Inc., and their affiliates, officers, directors, employees, contractors, agents, licensors, successors, and assigns from and against any claims, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
-
your use or misuse of the website or services;
-
your violation of these Terms;
-
your violation of applicable law;
-
your content, data, communications, or submissions;
-
your account or any activity conducted through your account;
-
your professional services, if you are a provider or practice.
22. Force Majeure
DocVilla shall not be liable for any delay, interruption, degradation, failure, or nonperformance caused in whole or in part by events beyond its reasonable control, including without limitation natural disasters, pandemics, labor shortages, cyberattacks, telecommunications failures, internet failures, vendor outages, processor failures, clearinghouse failures, laboratory outages, pharmacy outages, governmental action, civil unrest, war, or other force majeure events.
For the avoidance of doubt, any force majeure event shall not relieve, reduce, defer, or excuse any customer payment obligations owed to DocVilla.
22A. Service Availability
DocVilla does not guarantee uninterrupted availability, continuous operation, error-free performance, or any minimum uptime unless expressly stated in a separate written agreement signed by DocVilla.
The Services may be unavailable due to scheduled maintenance, emergency maintenance, software updates, security events, internet disruptions, telecommunications failures, cloud provider outages, third-party outages, force majeure events, regulatory actions, or other causes.
Temporary interruptions, slowdowns, degradations, or outages shall not constitute a breach of these Terms.
23. Governing Law; Dispute Resolution; Arbitration; Class Action Waiver
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware without regard to conflict-of-laws principles.
The parties shall first attempt in good faith to resolve any dispute informally.
Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or the Services that cannot be resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association in Delaware.
The arbitration shall be conducted by a single arbitrator.
The arbitrator shall have exclusive authority to resolve disputes regarding the interpretation, applicability, enforceability, or formation of these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY AGREES THAT CLAIMS MAY ONLY BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR MASS ACTION.
Nothing in this section prevents DocVilla from seeking injunctive relief, equitable relief, collection actions, or intellectual property enforcement in any court of competent jurisdiction.
23A. Time Limitation on Claims
To the maximum extent permitted by applicable law, any claim, action, dispute, proceeding, demand, or cause of action by a customer, user, visitor, medical practice, provider, patient, or other person arising out of or relating to the website, services, software, platform, applications, communications, data, or these Terms must be commenced within one (1) year after the claimant knew or reasonably should have known of the facts giving rise to the claim. Any claim not commenced within such period shall be permanently barred.
This Section shall not limit DocVilla’s right to recover unpaid fees, failed payment fees, chargebacks, administrative fees, collection costs, attorneys’ fees, indemnification amounts, payment-processor losses, accelerated amounts, or any other amounts owed to DocVilla, nor shall it limit DocVilla’s right to enforce payment, confidentiality, intellectual property, data security, suspension, termination, offset, indemnification, or other rights under these Terms or any applicable agreement.
24. No Waiver
No failure or delay by DocVilla in exercising any right, remedy, suspension right, termination right, payment right, or enforcement right under these Terms shall constitute a waiver of that or any other right.
DocVilla’s participation in telephone calls, video conferences, meetings, support discussions, or other verbal communications shall not modify any agreement, waive any right, create any obligation, or constitute an admission unless expressly confirmed by DocVilla in a written communication signed or authorized by DocVilla.
25. Changes to These Terms
DocVilla may modify these Terms at any time by posting the updated version on the website. Changes will be effective prospectively unless otherwise stated. Your continued use of the website or services after updated Terms are posted constitutes your acceptance of the revised Terms.
26. Severability
If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be enforced to the maximum extent permitted by law.
26A. Survival
The provisions relating to Fees and Payments, failed payment fees, collection costs, attorneys’ fees, Data Retention, Data Exports, Intellectual Property, Feedback, Suspension and Termination, customer conduct, communication restrictions, Disclaimer of Warranties, Limitation of Liability, Artificial Intelligence and Automated Functionality, Data Migration and Conversion Services, Provider Licensing and Telehealth Compliance, Communications Compliance, Indemnification, Force Majeure, Service Availability, Governing Law, Dispute Resolution, Arbitration, Class Action Waiver, Time Limitation on Claims, No Waiver, and any provisions that by their nature should survive termination shall survive termination or expiration of these Terms.
27. Entire Agreement for Website Use
These Terms, together with any policies incorporated by reference, constitute the entire agreement between you and DocVilla regarding general use of the website and services, except to the extent a separate signed agreement applies.
28. Related Policies
Your use of the website and services may also be subject to:
-
Privacy Policy
-
Disclaimer
-
Notice of Non-Discrimination
-
Any applicable signed subscription agreement, order form, addendum, or other written agreement
29. Contact Information
PS3G Inc. (DocVilla)
1201 N Market St. Ste 111
Wilmington, DE 19801
Phone: 302-298-0270
Fax: 302-298-0271
Email: support@DocVilla.com