Disclaimer

Disclaimer

Effective Date : January 28th, 2026

This Disclaimer applies to www.DocVilla.com, any related subdomains, software, applications, portals, communications, content, and related services made available by PS3G Inc. – DocVilla (“DocVilla,” “Company,” “we,” “us,” or “our”). The current website markets DocVilla broadly as a cloud-based EHR/EMR, telehealth, eRx, patient portal, medical billing, analytics, and practice management platform, so this Disclaimer is drafted to clarify the limits of those descriptions and your use of the website and services.

By accessing or using the website or services, you acknowledge and agree to this Disclaimer.

1. General Information Only

All content on this website, including without limitation product descriptions, feature summaries, screenshots, videos, blog posts, articles, FAQs, sales materials, demos, SEO pages, marketing copy, educational content, forms, downloads, and communications, is provided for general informational, promotional, educational, and marketing purposes only.

Website content is not intended to create professional, clinical, legal, tax, accounting, coding, reimbursement, or regulatory advice, and should not be relied upon as a substitute for consultation with qualified professionals.

2. No Medical Advice

DocVilla is a software and technology company. DocVilla does not provide medical care, medical advice, diagnosis, treatment, prescribing decisions, clinical judgment, emergency services, or healthcare provider services.

Nothing on this website or within the services should be interpreted as:

• medical advice;

• a diagnosis or treatment recommendation;

• a substitute for consultation with a licensed healthcare professional;

• emergency medical guidance.

If you have a medical emergency, call 911 or your local emergency services immediately.

If you are a patient, always seek the advice of your physician, medical practice, or other qualified healthcare provider regarding any medical condition, treatment, prescription, or clinical concern.

3. No Legal, Coding, Billing, Tax, or Reimbursement Advice

DocVilla does not provide:

• legal advice;

• tax advice;

• medical coding advice;

• billing compliance advice;

• reimbursement advice;

• payer strategy advice;

• collections advice;

• regulatory or licensure advice.

Use of the website or services does not create any attorney-client, consultant-client, accountant-client, coder-client, or other advisory relationship.

Any references on the website or in the platform to coding, claims, billing workflows, insurance eligibility, payer enrollment, ERA, patient statements, claim transmission, payment processing, compliance, telehealth, prescribing, or documentation are general descriptions of software functions or workflow tools and are not a guarantee of legal compliance, payment, approval, or reimbursement.

4. Platform Provider Only

DocVilla provides software and technology tools that may support healthcare-related documentation, scheduling, telehealth, communication, patient portal, inventory, billing workflow, remittance workflow, and practice management functions depending on the selected plan, separately purchased add-ons, customer configuration, implementation status, regulatory context, and third-party availability. The website itself broadly promotes these categories of functionality.

DocVilla is not:

• a healthcare provider;

• a physician practice;

• a hospital;

• a pharmacy;

• a laboratory;

• an insurer or payer;

• a clearinghouse;

• a law firm;

• a collection agency;

• a reimbursement guarantor.

All professional, clinical, legal, coding, billing, collection, credentialing, enrollment, and compliance decisions remain solely the responsibility of the applicable medical practice, provider, or customer.

5. Features, Plans, and Availability May Vary

Not every feature described on this website is available in every plan, account, specialty, geography, implementation, or customer environment. The current website markets a wide range of capabilities, including eRx, medical billing, analytics, inventory, RPM, EPCS, lab integrations, and related tools.

Feature availability depends on factors including:

• the selected subscription plan;

• separately purchased add-ons;

• implementation status;

• technical feasibility;

• third-party availability;

• regulatory requirements;

• Company approval;

• customer onboarding, credentialing, enrollment, or configuration.

Nothing on this website should be construed to mean that any particular feature, workflow, integration, functionality, compatibility, template, result, or outcome is included in every plan or available to every customer.

6. Marketing, SEO, and Promotional Content Is Not a Binding Feature Commitment

This website may contain landing pages, blog content, articles, demos, screenshots, videos, advertisements, social media content, brochures, and SEO-focused content describing current features, optional modules, custom workflows, separately purchased add-ons, specialty-specific examples, third-party integrations, legacy functionality, or planned enhancements.

Such content is provided for general informational, promotional, marketing, and educational purposes only. It is not a representation or warranty that:

• any feature is included in every plan;

• any feature is currently enabled in your account;

• any integration is available to your practice;

• any workflow is available in all jurisdictions or specialties;

• any feature will remain available indefinitely;

• any feature will be provided unless expressly included in a separate written agreement.

In the event of any conflict between website content, marketing materials, demo content, screenshots, or promotional language and a separate written agreement signed by the Company, the signed written agreement controls.

7. No Guarantee of Regulatory Compliance or Licensure Outcome

Although the website may describe HIPAA-compliant, cloud-based, telehealth, e-prescribing, billing, or other healthcare-related functionality, DocVilla does not warrant or guarantee that use of the website or software by itself makes any customer compliant with:

• HIPAA;

• HITECH;

• state privacy laws;

• prescribing laws;

• telehealth laws;

• billing rules;

• payer requirements;

• professional licensing rules;

• supervision or collaboration requirements;

• documentation requirements.

Each medical practice and provider is solely responsible for determining whether its use of the services complies with all applicable laws, regulations, payer rules, and professional obligations.

8. No Guarantee of Payment, Claims, or Reimbursement

Any references to claim filing, claim transmission, eligibility checks, ERA, patient statements, payment processing, patient billing, collections, or remittance workflows are descriptions of potential software or workflow support functions only. They do not constitute any guarantee of:

• claim acceptance;

• timely filing compliance;

• payment by a payer;

• payment timing;

• reimbursement level;

• denial reversal;

• audit outcome;

• patient payment;

• reduction in accounts receivable;

• improvement in collections;

• financial results.

Payer decisions, claim outcomes, denials, recoupments, chargebacks, offsets, audits, and reimbursement determinations are outside DocVilla’s control.

9. Third-Party Services Disclaimer

The website and services may rely on or reference third-party services, products, networks, and integrations, including without limitation pharmacies, e-prescribing networks, laboratories, payment processors, SMS providers, cloud providers, referral services, clearinghouses, and other vendors. The current website specifically markets a number of these integrated or adjacent capabilities.

DocVilla does not control and is not responsible for:

• third-party availability, uptime, or performance;

• service interruptions or outages;

• response times or processing times;

• denials, holds, freezes, reserves, chargebacks, or rejections;

• errors or mismatches in third-party data;

• changes to third-party policies or APIs;

• discontinuation of third-party services.

Third-party services may be added, modified, suspended, limited, or removed at any time.

10. No Warranty Regarding Website Accuracy, Completeness, Correctness or Currentness

While DocVilla strives to present useful and accurate information, the website may contain:

• typographical errors;

• outdated information;

• incomplete descriptions;

• generalized statements;

• promotional descriptions that do not apply to every customer or plan.

DocVilla does not warrant that the website, its content, or any information made available through it is complete, accurate, current, error-free, or suitable for any particular purpose.

DocVilla may update, remove, revise, or discontinue website content, features, pages, or descriptions at any time without notice.

11. Software and Website Provided “As Is”

The website and services are provided on an “as is,” “as available,” and “with all faults” basis to the fullest extent permitted by law.

DocVilla disclaims all warranties, whether express, implied, statutory, or otherwise, including without limitation any warranties of:

• merchantability;

• fitness for a particular purpose;

• non-infringement;

• uninterrupted access;

• security;

• accuracy;

• compatibility;

• error-free operation;

• availability of any specific feature or integration.

12. No Provider-Patient Relationship

Use of this website or the services does not create:

• a provider-patient relationship;

• a doctor-patient relationship;

• a hospital-patient relationship;

• an attorney-client relationship;

• a fiduciary relationship;

• a consultant relationship.

Any relationship concerning medical care exists solely between the patient and the applicable medical practice or provider.

13. Patients Should Contact Their Medical Practice Directly

If you are a patient and your concern relates to:

• treatment;

• diagnosis;

• prescriptions;

• access to your medical records;

• correction of records;

• privacy rights;

• billing by your provider;

• care received from your provider,

please contact your doctor, medical practice, or healthcare provider directly.

DocVilla is a software and technology company and does not independently provide medical care.

14. Security and Transmission Disclaimer

Although DocVilla may use administrative, technical, and physical safeguards designed to protect information, no system, website, software platform, email, portal, or transmission method can be guaranteed to be completely secure.

You acknowledge that:

• internet communications may be interrupted, delayed, intercepted, corrupted, or insecure;

• no security measures are perfect;

• users are responsible for protecting their credentials and devices.

15. Data Export and Transition Disclaimer

Any data export, migration, conversion, transition assistance, custom reporting, or post-termination access may be subject to:

• separate approval;

• technical limitations;

• separate fees;

• format and scope limitations determined by DocVilla.

Nothing on this website should be interpreted as a promise that data will be exported in any particular format, structure, scope, or third-party-compatible form unless expressly agreed in writing.

16. No Waiver by Marketing Statements or Informal Communications

No statements on the website, in marketing content, in demos, in screenshots, in sales discussions, or in informal communications shall modify or expand DocVilla’s obligations except as expressly set forth in a separate written agreement signed by the Company.

17. Limitation of Reliance

You agree that any reliance on the website, content, or services is at your own risk. Before making business, clinical, compliance, financial, operational, or technical decisions, you should evaluate your own requirements and consult your own professional advisors where appropriate.

18. Related Documents

Your use of the website and services may also be subject to:

• Terms and Conditions;

• Privacy Policy;

• Notice of Non-Discrimination;

• any applicable signed subscription agreement, order form, addendum, or other written agreement.

19. Contact Information

If you have questions regarding this Disclaimer, you may contact:

PS3G Inc. – DocVilla
1201 N Market St. Ste 111
Wilmington, DE 19801
Phone: 302-298-0270
Fax: 302-298-0271
Email: support@DocVilla.com